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AI-Powered Demand Forecasting

How an AI forecasting engine improved accuracy by 25%, reduced stockouts by 10%, and cut inventory costs by 15% for a national beverage company.

The Story

Fresh Sips Co., a national beverage brand known for its innovative flavors, was facing a classic CPG dilemma: the bullwhip effect. Minor fluctuations in consumer demand were causing amplified and costly swings in their inventory and production schedules. Their forecasting process, reliant on historical sales data and spreadsheet-based models, couldn't keep up with changing consumer tastes, promotional impacts, and regional variations. This led to frequent stockouts of popular products in some regions and costly overstocking of others, hurting both revenue and profitability.

The leadership team recognized that to improve margins and maintain shelf presence in a competitive market, they needed to move beyond traditional forecasting methods. The strategic goal was to adopt a more intelligent, data-driven approach that could predict demand with greater accuracy at a granular level, enabling a more agile and efficient supply chain.

What Did Medha Soft Do

Medha Soft was engaged to develop and deploy an end-to-end demand forecasting platform. Our team of data scientists and CPG experts worked closely with Fresh Sips' supply chain and marketing teams to build a solution that could synthesize diverse data sources into actionable intelligence.

  • Data Integration & Enrichment

    We built a data pipeline to ingest information from multiple sources: historical sales data, real-time point-of-sale (POS) data from retail partners, marketing calendars, and even external factors like weather patterns and local events. This created a rich, unified dataset for analysis.

  • Custom AI Forecasting Engine

    Our data scientists developed a suite of machine learning models (including ARIMA and Gradient Boosting) tailored to Fresh Sips' product portfolio. The AI engine could predict demand at the SKU and distribution center level, automatically learning from new data to improve its accuracy over time.

  • Intuitive Planner Dashboard

    We created a web-based dashboard that provided the supply chain planning team with clear, visual forecasts. The interface allowed planners to review AI-generated predictions, simulate the impact of different promotional scenarios, and adjust orders with confidence.

Data Analysis Chart

The chart below demonstrates the reduction in forecast error (Mean Absolute Percentage Error - MAPE) month-over-month as the AI model was trained and deployed, compared to the previous legacy system's static error rate.

Chart Caption: Forecast Error (MAPE %) - Legacy vs. AI System.

The Results

The AI-powered demand forecasting engine delivered a significant ROI by optimizing the entire supply chain, from production to the retail shelf.

25% Increase in Forecast Accuracy: The AI models consistently outperformed legacy methods, enabling more precise inventory planning.

15% Reduction in Inventory Costs: Improved accuracy meant less capital tied up in excess inventory and reduced warehousing costs.

10% Decrease in Stockouts: By better predicting demand for popular items, the company improved on-shelf availability, capturing previously lost sales.

Customer Reviews of the Case

Medha Soft transformed our supply chain from a reactive cost center to a proactive strategic advantage. Their AI engine gives us a level of foresight we never thought possible. We are now making inventory decisions with data, not guesswork.
Professional headshot of a female supply chain manager.

Laura Williams

VP of Supply Chain, Fresh Sips Co.

Scientists in a lab

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